FAQS
At most locations our standard sizes are 5×10’s, 10×10’s, 10×15’s, 10×20’s and 10×30’s, up to 20x50. Understanding the right size for your needs is easy with our online storage guide.
All Stor-A-Way facility’s units can be rented at the corporate office on Miller Avenue in Marion during regular business hours. You can rent online or at one of our kiosks (select locations) 24 hours a day!
Yes you can!
No, we do not charge a deposit or administrative fee.
No, our leases are month to month.
Rent is due on the 1st of the month.
Any balance that is over $20.00 will be charged a $10.00 late fee on the 8th of the month.
Tenant will be locked out after the 7th of the month if the current months’ rent is unpaid. Lien process begins on accounts 68 days past due. Contents of unit will be sold on 98 day accounts to satisfy the past due balance. Any remaining balance on the unit will be turned over to collections if not paid within 30 days.
Yes, you must provide you own lock. We sell both disc locks and padlocks at our corporate office for $10.00 each. You can also purchase a disc lock at our kiosks!
Yes, we sell mattress covers and dust covers at our corporate office.
We accept cash, checks, money orders, and all major credit cards. You can mail your payment, pay online, or we can automatically bill your credit or debit card each month. You may also make your payment at one of our 24-hour kiosk locations for those specific locations only.
Our main office at 711 North Miller Avenue, Marion, Indiana is open Monday-Friday 9am-5pm and Saturday 9am-12pm.
We offer 24-hour access at most locations. Ft. Wayne and our South Western location are 6:00 am-10:00 pm.
No. Although our lease asks that you have insurance to cover your belongings that are stored at our facility, it is not required. We do offer insurance from a third party company.
The insurance that we offer costs $9.00 a month for $2,000 coverage, $13.00 a month for $3,000 coverage, $21.00 a month for $5,000 coverage, or $30.00 a month for $7,500 coverage. Additional coverage is available.
Our third party insurance covers break-ins, fire damage, smoke and/or water damage, and pest damage.
Climate control is an inside storage unit where we control the temperature. The temperature is kept between 60 and 80 degrees all year around. Perfect for keeping antiques, records, pictures, and electronics. Stor-A-Way offers climate controlled units at select locations.
No, we are a storage facility only.
Yes, both inside and outside parking is available at our Washington St. location in Marion.
We ask that you give us a 5 day notice, make sure your unit is empty, swept out, and your lock is removed.